The coverage of AIOT based functional service: Case study of Asian futuristic hotel

Authors

Gege Wang
Macao Institute for Tourism Studies
Irini Lai Fun Tang
City University of Macau
Eric Chan
University of Hawaii at Manoa
Wai Hung Wilco Chan
Macao Institute for Tourism Studies

Synopsis

The combination of Artificial Intelligence and Internet of Things (AIOT) have been developing as a prevalent technology for applications in many industries and buildings. This research deliberately chooses a leading hotel in the application of automation to examine the coverage of using the AIOT. A recent functional framework of AIOT was used to investigate the functional attributes via observation to confirm the availability. Then the study proceeded to interview with 10 professionals in the hospitality businesses to solicit their views about the implementation of the same AIOT facilities in other hotels based on the tabled analytical results.

Advances in Global Services and Retail Management: Volume 2

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Volume

Advances in Global Services and Retail Management: Volume 2

Published

January 1, 2021

Series

Advances in Global Services and Retail Management

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite

Wang, G., Tang, I. L. F., Chan, E., & Chan, W. H. W. (2021). The coverage of AIOT based functional service: Case study of Asian futuristic hotel. In M. Yazeed, I. D. Bernardo, I. Sapaloglu, M. H. Atasoy, M. A. Ali, M. M. Sher, S.-Y. Toh, F. Santarsiero, Y. Mu, B. Parlak, K. Arun, M. L. Nasrin, A. S. Cetinkaya, E. Toros, A. S. Cetinkaya, P. S. Chan, I. Akkoc, F. Muna, V. C. Verma, … S. Benanti (Eds.), Advances in Global Services and Retail Management: Volume 2. SPB University Press. https://books.domainpress.org/index.php/spbup/catalog/book/30/chapter/206