Teamwork, satisfaction and mediating effect of affective, continuance and normative commitments on employee's loyalty

Authors

Thalita Aparecida Costa Nicolleti, ; Eduardo Roque Mangini, ; Leonardo Aureliano-Silva, ; Cristiane Sales Pires, ; Carolina Aparecida de Freitas Dias,

Synopsis

Teamwork, staff satisfaction, and organizational commitment on employee loyalty have been investigated by previous literature. However, the mediating effects of affective (AC), continuance (CC) and normative (NC) commitments are still a big gap present in theory. Thus, the main purpose of this paper is to explore the mediate role of AC, CC, and NC on employee loyalty. In total, 123 individuals participated in this research. The SEM technique approach was used throughout Smart PLS software version 3.0. The results supported nine hypotheses and rejected one. The theoretical and managerial implications are presented as well as research limitations and avenues for future studies.

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Published

January 1, 2021

How to Cite

Nicolleti, T. A. C., Mangini, E. R., Aureliano-Silva, L., Pires, C. S., & Dias, C. A. de F. (2021). Teamwork, satisfaction and mediating effect of affective, continuance and normative commitments on employee’s loyalty. In M. Yazeed, I. D. Bernardo, I. Sapaloglu, M. H. Atasoy, M. A. Ali, M. M. Sher, S.-Y. Toh, F. Santarsiero, Y. Mu, B. Parlak, K. Arun, M. L. Nasrin, A. S. Cetinkaya, E. Toros, A. S. Cetinkaya, P. S. Chan, I. Akkoc, F. Muna, V. C. Verma, … S. Benanti (Eds.), Advances in Global Services and Retail Management: Volume 2. SPB University Press. https://books.domainpress.org/index.php/spbup/catalog/book/30/chapter/171