Personnel relationships in the workplace

Authors

Ali Sukru Cetinkaya
Selcuk University
Shafiq Habibi
Selcuk University
Umut Yavuz
Selcuk University

Synopsis

Contemporary organizations become more dynamic and complicated. Resources like building, machinery, culture, and people form the organization foundations. Human capital, as a core factor, directly or indirectly affects organizational outcomes. Some scholars have recently touched on relationships and some aspects of workplace relationships in the organization. But, detailed studies are required to focus on workplace relationships typology, domains of workplace relationships, the process of nurturing and maintaining relationships, and the effects of workplace relationships on organizational outcomes. In order to address the mentioned gap, a literature review method was employed to trace the typology of workplace relationships, in the organization. Underlying dimensions of different workplace relationship, including formal and informal, personal and professional, peer, supervisor- subordinate, and mentor relationship are studied. The study also reviews the formation process and sustaining of workplace relationships in the organization. Results implication by the managers organizes relationships in the workplace. The typology enables managers to differentiate prevailed relationships in flat and hierarchical organizations. Determinant of relationship helps management to lead employee’s behavior in the right direction. The relationship process provides opportunities to enhance employee satisfaction.

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Published

January 1, 2021

How to Cite

Cetinkaya, A. S., Habibi, S., & Yavuz, U. (2021). Personnel relationships in the workplace. In M. Yazeed, I. D. Bernardo, I. Sapaloglu, M. H. Atasoy, M. A. Ali, M. M. Sher, S.-Y. Toh, F. Santarsiero, Y. Mu, B. Parlak, K. Arun, M. L. Nasrin, A. S. Cetinkaya, E. Toros, A. S. Cetinkaya, P. S. Chan, I. Akkoc, F. Muna, V. C. Verma, … S. Benanti (Eds.), Advances in Global Services and Retail Management: Volume 2. SPB University Press. https://books.domainpress.org/index.php/spbup/catalog/book/30/chapter/169