Santarsiero F, Carlucci D, Schiuma G. Innovation labs to support tourism organization in transforming crisis into opportunities: Insight from a case study. In: Yazeed M, Bernardo ID, Sapaloglu I, et al., eds. Advances in Global Services and Retail Management: Volume 2. Advances in Global Services and Retail Management. SPB University Press; 2021. Accessed October 29, 2026. https://books.domainpress.org/index.php/spbup/catalog/book/30/chapter/158